![]() ![]() Solution Webex Meetings desktop app version Solution Steps to reproduce the issue, with screenshots Solution Gather the following information and contact TAC: Possible Cause There might be a communication issue between the application and the Cisco Unified Communications Manager. Problem The Webex Meetings desktop app fails to start meetings. Webex Meetings Desktop App Fails to Start Meetings When you receive the email, follow the instructions to reset your password and sign into your account. ![]() Solution Go to the sign-in page and click the Forgot Password link. Three days to sign in, before the account deactivates. After an account is activated, administrators have two days and end-users have Possible Cause The account activation period has expired. Problem An administrator or user receives notification that their account is activated, but they cannot sign into the account. WBX*INPROGRESSMEETING Table Does Not Record Data When a Meeting Ends.User Is Dropped from an Audio Conference.A User Cannot Schedule Meetings with Webex Desktop Meetings Application.Unable to Start a Meeting on Mozilla Firefox or Google Chrome. ![]() Meeting Trend Data is One Hour Later on the One-Day and One-Week Charts.Meeting Participants Cannot Dial out to Their Phones.The Start Button Still Appears after a Particpant Joins the Meeting.A Meeting Does Not Appear on the Meetings Page.Graphics Quality Degrades During Application or Desktop Sharing.Forgotten Password Audio Captcha Fails in IE.Forwarded Meeting Invitations Do Not Work after an Upgrade.You Cannot Connect to the Webex Site or to Webex Administration.Automatic Sign-in or Sign-out Problems Occur after Importing Cookies from Microsoft Internet Explorer.Webex Meetings Desktop App Fails to Start Meetings. ![]()
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